nscglobal - Global Services

Enabling your business with tailored global services

In today’s global economy delivering consistent, quality IT services, designed around specific needs, is still a critical challenge for many organizations. Without this, it is often impossible to realize planned IT benefits across a global organisation.

Case Studies

	Global Coverage Successful Implementation Services delivered in over 100 countries	Read Here

One of the World’s Largest Exchange Groups	40% Saved Switch to nscglobal support for Cisco estate saves Millions	Read Here

Unique Global Capability

Proven global coverage – nscglobal is currently delivering services in more than 140 countries.

Tailored – We are unique in our ability to tailor your service to your exact needs; from service mix, vendor technologies, support levels, skill levels and on-site tasks, to import and logistics processes.

Full suite of global capabilities – from logistics to import process management, skilled local engineering resources for support or ad-hoc needs, nscglobal offers a complete range of service capabilities.

Simple to manage – You will have the simplicity of dealing with a single project manager and single service desk, globally.

Global Services

Multi-vendor hardware and software support
Installation, Moves, Adds and Changes
Skilled local engineering resources –up to Cisco CCNA equivalent skills
Ad-hoc local engineering support
Global support
Multi-vendor Support Services
Hardware sparing

Logistics Management including:

Staging & Shipping
Import, taxes and duties
Import process management
RMA

Service management including:

Project management – low risk transitions
Single service desk interface - ease of management
Web portal - asset tracking and incident management
Service level agreement
Service delivery management and reporting